Purpose: To explain how VETRI collects, uses, stores, protects and handles personal information submitted through the VETRI portal and related programme services.
1. Introduction
Smt. Jayalakshmi Narasimhan Vivekananda Educational Teacher Training & Research Institute (VETRI), an initiative of Vivekananda Educational Trust, respects the privacy of individuals who register for or interact with VETRI programmes and services.
This Privacy Policy explains the types of personal information VETRI collects, the purposes for which it is used, how it is handled, and the rights and choices available to participants, subject to applicable law.
2. Information We Collect
• Name
• Gender, where specifically required
• Organisation/institution
• Designation
• Professional category
• Email address
• Mobile number
• Address or location details where required for programme administration
• Programme registration details
• Attendance and participation information
• Certificate-related information
• Payment and transaction reference information
• Feedback and responses submitted by the participant
• Technical information generated through use of the portal, where applicable
3. Purpose of Collection
• Creating and managing programme registrations
• Processing programme payments
• Confirming participation
• Communicating programme details
• Sharing programme-related announcements
• Managing attendance
• Issuing certificates
• Collecting programme feedback
• Maintaining programme records
• Responding to enquiries and grievances
• Meeting applicable legal, accounting and administrative requirements
• Improving VETRI programmes and services
• Maintaining the security and functionality of the VETRI portal
4. Payment Information
Payments may be processed through an authorised third-party payment gateway.
Where payment processing is handled by such a service provider, payment credentials such as card details, banking credentials or other sensitive payment authentication information will be handled by the relevant payment service provider in accordance with its applicable terms and privacy practices.
VETRI will retain relevant transaction information required for registration, reconciliation, accounting and programme administration.
5. Sharing of Personal Information
VETRI will not sell participants' personal information.
Personal information may be shared with authorised service providers or third parties where reasonably required for payment processing, portal and technology services, programme administration, communication, certificate generation, legal or regulatory compliance, or protection of the rights, property or security of VETRI, participants or others.
VETRI will seek to ensure appropriate safeguards for personal information handled by service providers, subject to applicable law.
6. Data Security
VETRI will take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no digital transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
VETRI will retain personal information for as long as reasonably necessary for the purposes for which it was collected, including programme administration, certification, accounting, legal compliance, dispute resolution and legitimate institutional record-keeping, subject to applicable law.
When personal information is no longer required, VETRI will take appropriate steps for its deletion or disposal, subject to applicable retention requirements.
8. Participant Rights
Subject to applicable law, participants may have rights relating to their personal data, including rights to access information about processing, correction of inaccurate information, withdrawal of consent where consent is the applicable basis for processing, and grievance redressal.
Requests may be submitted to training.vet@vetrust.org.
VETRI will process such requests in accordance with applicable law and the procedures established by VETRI.
9. Communications
• Registration
• Payment
• Programme schedules
• Venue information
• Programme changes
• Attendance
• Certificates
• Feedback
• Other information directly connected with the programme for which the participant has registered
10. Cookies and Technical Information
The VETRI portal may use cookies or similar technologies required for website functionality, security, analytics or service improvement.
Where applicable, information about such technologies and user choices will be provided through the portal.
11. Third-Party Websites and Services
The VETRI portal may contain links or integrations to third-party websites or services.
VETRI is not responsible for the privacy practices of third-party websites. Participants should review the privacy policies of such third parties before providing personal information.
12. Policy Updates
VETRI may revise this Privacy Policy from time to time to reflect changes in its services, technology, legal requirements or data protection practices.
The revised policy will be published on the VETRI portal with the updated revision date.
13. Contact and Grievance Redressal
For privacy-related queries, requests or grievances:
Smt. Jayalakshmi Narasimhan Vivekananda Educational Teacher Training & Research Institute
VETRI CAMPUS
Kathaadi Pannai, Zamin Endathur,
Madhurantakam, Chengalpattu,
Tamilnadu, Pincode - 603311.
Email: training.vet@vetrust.org